Shipping Policy
Shipping Policy
When do you ship?
Orders are shipped Monday – Friday.
Where do you ship to?
We ship domestically as well as internationally, If you have a question about domestic shipments please email us at:
info@jaydclothing.com
Delivery prices
UK
Standard delivery - Within 3-5 working days
£2.90 or FREE over £30
Express delivery - Express delivery is a next day service, available Monday to Friday (excluding public holidays). £5.95
Overseas delivery - Europe 5 to 10 working days £8.00
Overseas delivery - Rest of the world 7 to 14 working days £15.00
There may be local import duties to be paid on receipt of your goods that Jaydclothing is not liable for.
Collection
Sorry we don't offer collection
How do you ship?
Important!
Our products are shipped out of various countries, so if you see that your tracking info is coming from China, It's because our products are shipped out from other countries.
Payments
We accept these payments:
Visa Credit card/debit card
Mastercard
Maestro
Shop Pay
Apple Pay
Google Pay
Can I track my order?
You can view tracking information in the customer's order status page
I see my tracking number is coming from China does that mean my item is manufactured in China?
Our products are shipped out of various countries, so if you see that your tracking info is coming from China, It's because our products are shipped out from other countries.
What are the delivery times?
Please see the above section for the delivery times.
If your order has not arrived after 3 days after the expected delivery time, please contact our Customer Service Team by email at info@jaydclothing.com.
Returns and Refunds
Our policy lasts 30 days to file a refund as long as you have recieved a defective product from us. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.